Sharing your personal information with f112 does not mean it can go anywhere. This policy clearly sets out what data we collect, why we collect it, and how we protect it.
Your information at f112 is more than just data — it's a matter of trust
Using f112 means building a relationship of trust with us. At the heart of that trust is the protection of your personal information. This Privacy Policy explains what data f112 collects, where it goes, and what rights you have.
This policy applies to the f112.net website, Android and iOS apps, and all f112 services. By creating an account or using any f112 service, you are agreeing to this Privacy Policy.
We've made every effort to write this policy in clear, plain language — because documents packed with legal jargon aren't easy for anyone to read. If you have any questions, feel free to reach out directly at support@f112.net.
F112 stores the information you provide when creating an account. This includes your full name, date of birth, phone number, email address, and payment details (bKash/Nagad number). Any ID documents submitted during KYC verification are also stored securely.
Certain information is collected automatically while you use f112. This includes your IP address, device type and operating system, browser details, which pages you visited and for how long, and the time and location of your logins. This data is used primarily to maintain security and improve platform performance.
Every deposit, withdrawal, and bet is recorded and stored at f112. This is both a legal requirement and a safeguard for you — any disputes can be verified against these records.
| Data Type | Collection Method | Mandatory? |
|---|---|---|
| Name & Date of Birth | Registration Form | Yes |
| Phone number / Email | Registration Form | Yes (one) |
| ID Document Images | KYC Verification | Before Withdrawal |
| Payment Information | Deposit / Withdrawal | For transactions |
| IP & Device Information | Automatic | For Security |
| Betting History | Platform usage | Legal Obligations |
F112 doesn't collect information without reason. Every piece of data we gather has a specific, defined purpose behind it.
An account cannot be created without your name and contact details. Deposits and withdrawals are not possible without payment information. This data is essential for f112 to deliver its core services.
IP addresses and device information are used primarily for security purposes. If the same account is logged into simultaneously from two different countries, it may indicate a hacking attempt. f112's security system detects this kind of unusual activity and alerts you.
F112 is required under the terms of its international licence to retain certain data for specified periods. Keeping some information is also mandatory for compliance with anti-money laundering regulations.
F112 uses information about your betting preferences and most-played games to send you relevant offers and notifications. This is entirely optional — if you'd rather not receive personalized offers, you can turn it off anytime in Settings.
The parties with whom f112 may share your personal information are limited and clearly defined. Your data is never passed on to vague or unnamed "partners".
When you pay via bKash, Nagad, or Rocket, the information needed to complete the transaction is shared with that payment provider. This is an unavoidable part of processing payments — f112 has no way around it.
Trusted technology providers are used for f112's server hosting and database management. These providers operate on f112's behalf and are bound by strict confidentiality agreements.
F112 may be required to disclose information in response to a court order, a request from a regulatory authority, or to comply with international law. However, the validity of any such request is verified before any information is shared.
Information may be disclosed to the relevant authorities if there is a risk to someone's life or safety, or if serious evidence of fraud is identified.
F112 does not hold your data any longer than necessary. Retention periods are defined separately for each category of information.
Once the designated retention period expires, data is securely deleted or permanently anonymized.
F112 uses cookies and similar technologies. Cookies are small data files stored in your browser that help improve your experience.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Maintaining login sessions, security settings, and language preferences | End of session or 30 days | |
| Saving favourite games, bet slip details, and UI preferences | Up to 1 year | |
| Platform usage patterns, page performance | Up to 2 years |
Disabling essential cookies will prevent f112 from functioning properly. Analytical cookies can be turned off through your browser settings without affecting your general browsing experience.
F112 services are intended solely for individuals aged 18 and above. No one under 18 is permitted to create an account.
If f112 becomes aware that a minor's information has been collected by mistake, that data will be deleted immediately and the associated account will be closed.
If a parent or guardian believes their child's information has been collected by mistake, please contact us immediately at support@f112.net.
You have several rights regarding your information at f112. These aren't just formalities — we genuinely want you to stay in control.
To exercise any of these rights, email us at support@f112.net. We will respond within 30 days, depending on the nature and complexity of your request.
F112 uses multiple layers of technical security to protect your information. These aren't just promises on paper — they're active safeguards working every single day.
F112 may update this Privacy Policy from time to time. Updates may occur in response to changes in law, the introduction of new services, or improvements to our security practices.
For significant changes, you will be notified via your registered email or an in-app notification. For minor updates, the "Last Updated" date at the top of the page will be revised. Continued use of f112 after any policy change constitutes your acceptance of the updated terms.
For any questions or requests regarding the Privacy Policy, please contact us: support@f112.net — write "Privacy Request" in the subject line.
Every time you create an account online, you're entering into an invisible agreement — you share your information, and in return you receive a service. Yet most people have no idea where that information actually goes. f112 wants to change that.
Digital privacy is still not well understood by many people in Bangladesh, and a lot of platforms take advantage of this by maintaining vague, unreadable policies. f112 chooses a different approach. This Privacy Policy has been deliberately written in plain language because we want you to genuinely understand it.
Millions of transactions take place on f112 every day, and every transaction generates data. Keeping that data secure isn't just a legal obligation — it's an ethical one. No system is perfect, but f112 works every day to maintain the highest possible standard of care.
If you ever feel something isn't right about how your information is being handled — even if it seems minor — please let us know. We take every concern seriously and respond to each one. Trust is built through exactly these kinds of conversations.
Rest easy knowing your data is safe — Bangladesh's trusted betting platform.
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